Privacy Policy

Our Commitment to Your Privacy

At Canadian Neighbor Pharmacy, we are committed to protecting your online privacy. This policy outlines how we collect, use, and safeguard your personal information on our website. We adhere to strict security and privacy standards for both e-commerce and personal data.

Information We Collect

We collect personally identifiable information (PII) that can be used to identify you, such as your name, address, phone number, and email address. We collect this information when you:

  • Place an order
  • Request information
  • Sign up for email alerts or newsletters
  • Participate in surveys

We also collect non-personally identifiable information (non-PII) that cannot be used to identify you directly. This includes data about your browsing activity and device, such as browser type and operating system.

How We Use Your Information

We use your information to:

  • Process your orders and requests
  • Send you email alerts and newsletters (with your consent)
  • Improve your website experience
  • Offer personalized content and promotions

Sharing Your Information

We will never sell, rent, or loan your PII to any third party except as described in this policy. We may share your information with:

  • Companies that help us fulfill orders and provide services
  • Business partners (with your consent) for related products or services
  • Third parties in the event of a sale or transfer of assets

We will always notify any third party receiving your information that it was collected under this Privacy Policy. You can opt out of further information sharing by contacting us.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect PII from children and instruct them not to submit such information.

Information Security

We employ state-of-the-art security measures, including Secure Socket Layer (SSL) technology, to protect your information from unauthorized access, misuse, and alteration. We clearly indicate secure areas of our website with “https://” in the URL.

Cookies and Web Server Logs

Like many websites, we use cookies and web server logs to collect information about website traffic and usage patterns. Cookies are small data files stored on your device to personalize content and provide features like e-coupons. You can manage cookies through your browser settings.

We use web server logs and cookie data to understand website usage and improve user experience. Only authorized personnel have access to this information and are subject to strict security protocols.

Spyware

Canadian Neighbor Pharmacy does not install spyware or collect information about your browsing habits without your knowledge. We value your privacy and strive to maintain a secure website.

Your Consent

We hope you agree to receive promotional offers. You can unsubscribe from our email list at any time through our Customer Support Ticket System.

Access and Control Over Your Information

You have the right to request the removal or modification of your PII by emailing us through “Contact Us.” You can also request that we not disclose your information. We will respond to your request within 30 days.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us through “Contact Us.”